Ombudsman

The Ombudsman is a direct and confidential communication channel designed to receive suggestions, complaints, reports, and compliments. Our goal is to listen to you, promote transparency, and contribute to the continuous improvement of our services and relationships.

We are here to ensure that your voice is heard and that your concerns are handled with seriousness, respect, and impartiality. Use this channel with confidence, knowing that your report will be treated with confidentiality and responsibility.